Frequently Asked Questions

SwapIt is an AI-powered inventory exchange platform designed specifically for shopkeepers. It helps you identify dead stock, find other shopkeepers with complementary needs, and facilitate inventory swaps that benefit both parties.

1. Upload your inventory
2. Our AI identifies dead stock and suggests swap partners
3. Connect with matched shopkeepers through our chat system
4. Negotiate terms and finalize the deal
5. Arrange logistics and complete the swap

We offer a free tier with basic features. Premium plans with advanced AI analytics, unlimited swaps, and priority matching are available starting from ₹999/month.

All users are verified with GST details and business documentation. We use secure data encryption, and all transactions are logged. You can view ratings and reviews from other shopkeepers before engaging in swaps.

SwapIt supports all retail product categories including fashion, electronics, FMCG, home goods, stationery, and more. As long as both parties agree on the exchange value, any products can be swapped.

Our AI analyzes your inventory, sales history, regional demand patterns, and product categories. It then matches you with shopkeepers whose demand inventory aligns with your dead stock and vice versa, creating mutually beneficial swap opportunities.

Not at all! SwapIt is designed to be user-friendly. You can upload inventory via CSV files or manually add products. Our interface is intuitive and we provide complete support documentation and customer service.

Swap value is negotiated between the two parties. SwapIt provides market data and fair value suggestions, but the final decision is yours. Our AI negotiation assistant can also help suggest fair terms.

Logistics arrangements are made between the swapping parties. We're integrating with logistics partners to provide seamless delivery options soon. You can coordinate pickup/delivery directly through our platform chat.

Yes, you can cancel swap requests before they're confirmed by both parties. Once confirmed, cancellation policies depend on the agreed terms. We recommend clear communication to avoid disputes.